Our Essendon orthodontic clinic welcomes patients from our beautiful neighbourhood and surrounding areas. Our friendly, welcoming team provide orthodontic treatments to both children and adults, and we make every visit as easy and comfortable as we can.
Your First Visit to Our Orthodontic Clinic
When you visit Pure Orthodontics for the first time, our friendly receptionist will greet you in the bright and cheerful front desk area. Our receptionist will check you in for your appointment, answering any questions you may have upon arrival.
Your first visit will include a thorough exam by one of our skilled specialist orthodontist. We will also take clinical photographs during this first visit. Dr Shell or Dr Goh will go over your x-rays and photographs with you, explaining what they have found and answering any questions. Our orthodontists will then develop a personalised treatment plan for your unique situation.
With the treatment plan in place, the treatment coordinator will step in. The treatment coordinator will explain the treatment plan in detail, including information on benefits, possible risks and complications, and the financial aspect. If you have questions about payment options or our in-house payment plan, the treatment coordinator will answer them for you, providing you with any financial information you need. The treatment coordinator can also show you the appliance your orthodontist has recommended for your treatment.
You should leave your first appointment with Pure Orthodontics fully prepared to embark on your orthodontic treatment.
Excellent Care in a Friendly Environment
At Pure Orthodontics, we strive to provide high-quality care in a kind, caring environment.
We encourage patients who are nervous about getting orthodontic treatment to express their concerns so we can help them enjoy their orthodontic care to the best of our ability.
We love working with children and watching them grow, and we try to make every child feel special when they visit our clinic. We take our time, going slowly during orthodontic appointments with young children. With each step of the visit, we strive to make the process as comfortable and pleasant as possible, ensuring that they’ll enjoy visiting our clinic in the future.
We try to make connections with the children who visit our orthodontic clinic, communicating with them at their level, but we also include the parent every appointment. Your child’s treatment is a team effort, and with everyone involved, we can help the treatment progress in a smooth and efficient manner.